服务条款

Terms of Service
Overview
Welcome to vitalby! References to “we”, “us” and “our” refer to vitalby. vitalby operates this store and website, including all related information, content, features, tools, products and services, to deliver a curated shopping experience to you (the customer, collectively referred to as the “Service”). Vitalix is powered by Shopify, enabling us to provide the Service to you.
These Terms of Service, together with any policies referenced herein (collectively these “Terms of Service” or “Terms”), set forth the rights and obligations applicable to your use of the Service.
Please read these Terms carefully, as they contain important legal rights, including warranty disclaimers and limitations of liability.
By accessing, interacting with, or using our Service, you agree to be bound by these Terms of Service and our Privacy Policy [link]. If you do not accept these Terms or our Privacy Policy, you must not use or access our Service.
Section 1 – Access and Accounts
By agreeing to these Terms, you confirm that you have reached the age of majority in your state or province of residence, and you authorize any minor family members in your household to use our Service on devices owned, purchased or managed by you.
To use the Service, including browsing our online store or purchasing our products and services, you may be required to provide certain information such as your email address, billing details, payment information and shipping address. You represent and warrant that all information you submit to our store is accurate, complete and up-to-date, and that you hold all necessary rights to provide such information.
You are solely responsible for maintaining the confidentiality of your account credentials and for all activities conducted under your account. You may not transfer, sell, assign or permit others to use your account.
Section 2 – Our Products
We make every effort to display our products and services accurately in our online store. However, due to device types, display settings and configurations, actual product colors and appearances may differ from what you see on your screen.
We do not warrant that the appearance or quality of any purchased product will meet your expectations, nor that products will be identical to online descriptions or imagery.
All product descriptions are subject to change without prior notice. We reserve the right to discontinue any product at any time and may limit product quantities available to any individual, geographic region or jurisdiction at our discretion.
Section 3 – Orders
Your submission of an order constitutes an offer to purchase. vitalby reserves the right to accept or decline any order for any reason at our sole discretion. No order shall be deemed accepted until confirmed by Vitalix. We must receive and process your payment prior to order acceptance. Please review your order carefully before submission; once accepted, vitalby may not be able to assist with cancellations. If we decline, modify or cancel your order, we will attempt to notify you via the email, billing address or phone number provided at checkout.
All returns and exchanges for your purchases are governed solely by our Refund Policy [link].
You represent and warrant that all products you purchase are for personal or household use only, and not for commercial resale or export purposes.
Section 4 – Pricing and Billing
Prices, discounts and promotions are subject to change without notice. The price applicable to your order is the rate in effect at the time of purchase, as confirmed in your order confirmation email. Unless otherwise specified, listed prices do not include taxes, shipping fees, handling charges, customs duties or import fees.
Prices on our online store may differ from physical retail locations or third-party retail platforms. We may offer promotional offers from time to time, which are governed by separate promotional terms. In the event of a conflict between promotional rules and these Terms, the promotional terms shall prevail.
You agree to provide complete, accurate and current purchase, payment and account information for all transactions on our store. You shall promptly update your account details, including email address, credit card numbers and expiration dates, to ensure we can complete your transactions and contact you if needed.
You represent and warrant that: (i) your provided credit card information is true, accurate and complete; (ii) you are authorized to use the payment method; (iii) all incurred charges will be honored by your card issuer; and (iv) you will pay all applicable fees, including shipping, handling and taxes.
Section 5 – Shipping & Delivery
We are not liable for shipping or delivery delays. All delivery times are estimated only and not guaranteed. We assume no responsibility for delays caused by carriers, customs processing or events beyond our reasonable control. Title and risk of loss for products transfer to you immediately upon handover to the shipping carrier.
Section 6 – Intellectual Property
Our Service, including without limitation all trademarks, branding, text, imagery, graphics, product reviews, video, audio, design elements and content selection, is owned by Vitalix, its affiliates or licensors, and protected by United States and international patent, copyright and intellectual property laws.
You may use the Service solely for non-commercial, personal use. You may not copy, distribute, modify, create derivative works, publicly display, broadcast, republish, download, store or transmit any content from our Service without our prior written consent. Nothing in these Terms grants any intellectual property license or rights to vitalby, Shopify or any third party. Unauthorized use may violate federal and local intellectual property laws. All rights not expressly granted herein are reserved by vitalby.
The vitalby name, logo, product names, designs and slogans are trademarks of vitalby or its affiliates. You may not use these trademarks without prior written approval. The Shopify name, logo and branding are trademarks of Shopify. All other third-party marks displayed on the Service belong to their respective owners.
Section 7 – Optional Third‑Party Tools
Our Service may provide access to third-party tools that we do not monitor, control or manage.
You acknowledge and agree that we provide access to such tools “as available” and “as is”, without warranties, representations or endorsements of any kind. We accept no liability arising from your use of optional third-party tools.
Your use of third-party tools is entirely at your own risk and discretion. You must review and agree to the third party’s applicable terms before use.
We may release new features, tools and resources in the future, which shall also be governed by these Terms of Service.
Section 8 – Third-Party Links
Our Service may contain hyperlinks to third-party websites, platforms and embedded external features. We do not review or verify third-party content accuracy and assume no responsibility for external sites you access at your own risk.
We shall not be liable for any harm or damages resulting from your use of third-party websites, products or services. Please review third-party policies carefully before completing transactions. All complaints, inquiries and claims related to third-party services must be directed to the relevant third party.
Section 9 – Relationship with Shopify
vitalby is powered by Shopify to provide our Service to customers. All sales and transactions completed in our store are processed directly by Vitalix. By using our Service, you acknowledge and agree that Shopify shall not be liable for any transactions between you and Vitalix, including injury, damage or loss arising from purchased products. You hereby release Shopify and its affiliates from all claims, liabilities and damages related to your purchases with Vitalix.
Section 10 – Privacy Policy
All personal information collected through our Service is governed by our Privacy Policy [link]. Certain data may also be subject to Shopify’s Privacy Policy. Your use of the Service confirms your review and acceptance of both policies.
As our store is hosted by Shopify, Shopify may collect and process user data to operate and improve platform services. Information you submit may be shared with Shopify and international third-party service providers. Please review our Privacy Policy for full details on data processing by us, Shopify and our partners.
Section 11 – Feedback
If you submit, upload, post, email or otherwise share ideas, suggestions, comments, recommendations or other content (collectively “Feedback”), you grant us a perpetual, worldwide, royalty-free, sublicensable license to use, reproduce, modify, publish, distribute and display such Feedback for any purpose, including commercial operations, service improvement and marketing.
You represent and warrant that: (i) you own all rights to your Feedback; (ii) no compensation or incentives require disclosure; and (iii) your Feedback complies with these Terms. We are under no obligation to keep Feedback confidential, provide payment or respond to submissions.
We may remove or edit Feedback that is unlawful, offensive, defamatory, obscene, threatening, infringing intellectual property rights or otherwise objectionable. You agree your Feedback will not contain malware, false information or infringe third-party rights. You are fully responsible for submitted content, and we assume no liability for user-posted Feedback.
Section 12 – Errors, Inaccuracies and Omissions
Occasionally, content on our Service may contain typographical errors, inaccuracies or omissions related to product descriptions, pricing, promotions, shipping costs, delivery times and availability. We reserve the right to correct errors, update information or cancel orders at any time without prior notice, even after order submission.
Section 13 – Prohibited Uses
You may only use our Service for lawful purposes. You agree not to access or use the Service directly or indirectly to:
(a) engage in illegal or malicious activities;
(b) violate local, state, federal or international laws and regulations;
(c) infringe intellectual property rights of our brand or third parties;
(d) harass, abuse, defame or harm our staff or other users;
(e) distribute false or misleading information;
(f) upload unauthorized or non-compliant content;
(g) send spam, chain messages or unsolicited promotional material;
(h) impersonate individuals or entities;
(i) conduct any activity that harms our Service, Shopify or other users.
You further agree not to:
(a) upload viruses or malicious code that disrupts Service functionality;
(b) copy, resell or exploit any part of our Service for commercial gain;
(c) collect personal data of other users;
(d) engage in phishing, crawling, scraping or unauthorized data harvesting;
(e) bypass security features of our website or affiliated platforms.
We reserve the right to suspend or terminate your account without notice for any violation of these Terms.
Section 14 – Termination
We may terminate this Agreement or restrict your access to the Service at any time without prior notice. You remain liable for all outstanding charges incurred prior to termination.
All clauses that by their nature should survive termination shall remain in effect, including intellectual property provisions, feedback rights, disclaimers, liability limitations, indemnification, governing law and privacy terms.
Section 15 – Disclaimers
All content provided on our Service is for general informational purposes only. We do not guarantee accuracy, completeness or reliability, and your reliance on such content is at your own risk.
The Service and all products are provided on an “as is” and “as available” basis, without express or implied warranties, including merchantability, fitness for a specific purpose and non-infringement. We do not guarantee uninterrupted, secure or error-free service access. Certain jurisdictions restrict warranty disclaimers, so some limitations may not apply locally.
Section 16 – Limitation of Liability
To the fullest extent permitted by applicable law, vitalby, our affiliates, staff, partners, contractors, licensors, and Shopify and its related parties shall not be liable for any direct, indirect, incidental, punitive or consequential damages, including lost profits, lost revenue, data loss and replacement costs, arising from your use of the Service or purchased products, even if advised of potential damages.
Section 17 – Indemnification
You agree to indemnify, defend and hold harmless vitalby, Shopify, our affiliates, employees and partners from all third-party claims, damages, liabilities and legal fees arising from: (1) your breach of these Terms; (2) violation of applicable laws or third-party rights; or (3) your access and use of our Service.
We will notify you of indemnified claims in a timely manner. We may manage legal defense at your cost, and you shall cooperate with all required documentation and proceedings.
Section 18 – Severability
If any provision of these Terms is found unlawful, invalid or unenforceable, the remaining provisions shall remain in full force and effect. The unenforceable portion shall be deemed severed from this Agreement.
Section 19 – Waiver & Entire Agreement
No failure to enforce any provision of these Terms shall constitute a waiver of such rights. These Terms, together with all posted policies, constitute the entire agreement between you and vitalby, superseding all prior oral or written understandings. No ambiguity in these Terms shall be construed against the drafting party.
Section 20 – Assignment
You may not assign or transfer your rights and obligations under this Agreement without our prior written consent. We reserve the right to assign or transfer these Terms and our contractual obligations without notice.
Section 21 – Governing Law
These Terms and all related service agreements shall be governed and interpreted in accordance with the laws of the jurisdiction where vitalby is headquartered. You consent to the exclusive jurisdiction of local courts for all disputes.
Section 22 – Headings
Section headings are for convenience only and shall not limit or alter the interpretation of these Terms.
Section 23 – Changes to Terms
The latest version of these Terms will always be posted on this page. We reserve the right to update, modify or replace any provisions at any time by publishing revisions on our website. You are responsible for reviewing updates regularly. Material changes will be notified as required by law and take effect on the specified date. Continued use of the Service after updates constitutes acceptance of revised Terms.
Section 24 – Contact Information
Questions regarding these Terms of Service may be sent to us via email: huangxirun7@gmail.com
Our contact details are listed below:
[Insert Business Name]
Email: huangxirun7@gmail.com
[Insert Business Address]
[Insert Phone Number]
[Insert Business License Number]
[Insert VAT ID]